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02
Mar
2021

John Mayer Uses Full Page In Billboard Magazine To Express His Gratitude To The Grateful Dead

first_imgThis month’s issue of Billboard Magazine has a particularly special note within the pages, sponsored and penned by John Mayer. The Dead & Company guitarist has been expressing gratitude to the music and culture of the Grateful Dead since he first started the gig in 2015, even calling it the best thing to ever happen to his career. Somewhat of a late-bloomer in this definitive style and genre of music, Mayer continuously finds new ways to let the fans know how grateful he is for these life-changing times.In a full page spread in Billboard, he writes quite simply,“To the band that changed my life, and for the music that keeps on coloring it in:Congratulations on the 50th anniversary of your debut album.Forever Grateful, John Mayer”In March of 1967, the Grateful Dead released their debut album The Grateful Dead. The record included few originals, “The Golden Road (To Unlimited Devotion)” and Jerry Garcia‘s “Cream Puff War,” along with some of their signature covers of “Beat It On Down The Line,” “Cold Rain and Snow,” “Sitting On Top of the World,” “Morning Dew,” “Viola Lee Blues,” and more.It’s no wonder John Mayer felt the need to attribute these career-shaping sounds, as he continues to carry the torch 50 years later while performing alongside original members guitarist Bob Weir and drummer Bill Kreutzman, and long-time percussionist Mickey Hart. The revitalized music is only accentuated through the bass wonders of Oteil Burbridge and the psychedelic keys of Jeff Chimenti. The six will hit the road again this summer. Check out the full schedule here!John Mayer will also be on solo tour this summer, promising an acoustic set, a set with the John Mayer Trio (featuring bassist Pino Palladino and drummer Steve Jordan), and a set with his full live band as well. More information can be found here.See below for the page from Billboard Magazine:last_img read more

02
Mar
2021

Everyone Orchestra Features Members Of The Disco Biscuits, Furthur, & moe. In NYC [Photos/Audio]

first_imgThe Everyone Orchestra stopped by Brooklyn Bowl in New York City on Friday night with an insanely impressive lineup. Under the spell of conductor/founder Matt Butler was Alan Evans (Soulive), Aron Magner (The Disco Biscuits), Al Schnier (moe.), John Kadlecik (Furthur), Natalie Cressman (TAB), Mike “Maz” Maher (Snarky Puppy), Rob Ingraham (The Revivalists), and Karina Rykman (Marco Benevento), with opening support from Aztec Sun.Listen to the full show audio, recorded by Eric McRoberts, below!Check out the gallery below from photographer Andrew Blackstein!Everyone Orchestra | Brooklyn Bowl | 11/10/17 | Photos by Andrew Blackstein Load remaining imageslast_img read more

18
Dec
2020

Successful CRM implementation starts with strong leadership

first_imgAs customer interactions become fragmented across more channels than ever before, a CRM system may be your best tool to help provide seamless, insightful customer experience. To get that all-important single view of the customers, you’ll need a CRM system that serves as a hub for data coming in from all channels, so you can capture all the bits and pieces of information that make up a modern banking relationship, and use them to engage customers, convert more leads, and create life-long loyalty.Is your current CRM solution up to the task? If not, it may be time to plan for the successful future and build for the growth you seek.Here are some of the steps you need to take to make sure the process goes smoothly. Remember, enterprise-wide CRM adoption is a cultural shift, so steps involving people are just as important as steps involving tech implementation.1. Choose the right solution. The CRM marketplace is full of vendors offering “vanilla CRM” solutions, which claim to work for any industry and for any need of the staff. But these often don’t meet the complex needs of credit unions, who contend with complex legacy back office systems, geographically dispersed locations, and the need to keep business processes in compliance with rigorous legislation across all channels.If you pick a purpose-built solution for financial services from a partner with industry experience, you’ll have access to features and functions designed to meet these unique needs. Plus, you can rely on your vendor to share best practices and real-world experience to make the implementation a success.2. Select the right champions to lead change. Executive champions bring leadership and vision to your CRM project. But because CRM touches many departments and groups across your credit union, you’ll also need CRM supporters in every branch and location, at every level. And you’ll need to make sure that all champions have a singular vision of how the CRM implementation will benefit your organization.3. Build and maintain a roadmap. Bring your stakeholders together to create a roadmap for your CRM project. Start by evaluating the gaps between the creditunion’s current state and its desired future state. Then consider how CRM capabilities can help you bridge the gaps. Identify key building blocks, from data migration to process documentation, and assign responsibilities for each. 4. Create a comprehensive messaging plan. You’ll need to communicate how the new CRM solution can help everybody do their jobs better without reorganizing their workflow, and listen to what everybody wants out of it. Be prepared for resistance – old habit die hard, and change makes people nervous, so you’ll need to be proactive about reassuring staff members that the CRM solution will help them meet their KPIs and make their daily lives easier. Make sure you have a mechanism in place for employees to share feedback with your CRM team throughout the planning, implementation, and rollout of the solution.5. Plan to make training an evergreen activity. Peer-to-peer, role based training is essential if you want your staff to adopt CRM and use it correctly. You also need to recognize that ingraining new habits takes time, allocate resources to offer intensive training up front, then reinforce it later, and make inspection and coaching a perennial task as well. And don’t be afraid to incentivize CRM adoption, or use gamification and scoreboards to encourage CRM uptake at individual branches or locations.6. Run through your CRM readiness checklist. At this stage in the game, your credit union is ready to go, with a roster of CRM champions in place, training, and communications plans ready to go, and key building blocks and KPIs mapped out. A final systems check can help you identify any last issues before you begin implementation. Your readiness checklist should include questions like these:Does everyone have a clear and common understanding of the CRM project?Do they understand their specific roles during roll-out?Is the feedback process clear for everyone? Are cross-functional teams poised to troubleshoot?Are all data sources identified? Is there a plan for their integration?Plan for SuccessAs the saying goes, “failing to plan is planning to fail”. When a CRM project fails, it is often because the organization hasn’t’ done the groundwork to ensure adoption of the system. If you don’t create and monitor CRM KPIs, you may not even notice when adoption rate and usage drop and the project stagnates. Conversely, if you take the time to select the right vendor, make a comprehensive implementation plan, build buy-in and rally the organization, you are well on the way to experiencing the enterprise-wide benefits of CRM. Why is this process so worthwhile? Well, because significant organization-wide benefits of CRM include (but aren’t limited to), a better understanding of members, stronger member relationships, increased loyalty, and the opportunity to leverage member data to market more effectively.Want more strategies to ensure CRM implementation success? We’ve drawn on over a decade of experience helping credit unions plan CRM projects to offer you some straightforward advice on important steps to follow. Read our eBook to learn more. 34SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Olga Zakharenkava Olga Zakharenkava is the VP, Demand Marketing at Doxim, a leading provider of cloud-based customer engagement solutions for credit unions and wealth management firms. Find out more at www.doxim.com Web: www.doxim.com Detailslast_img read more